January is said to be the most depressing
month of the year. The gloomy weather, the dark days and the hype of Christmas
spirit over. Although, we all should have made our new year’s
resolutions and be looking up, something can feel missing. You want this year
to be better and we want you to be the best Sales persons you can be.
Below, Nicole Fallon from Businessnewsdaily looks at 5 ways to be
a better Sales person.
Image source: http://www.corporatecapacity.com/
Describe
the benefits, not the product.
Ultimately turn each product feature into
a benefit. It does not matter what you are selling, its how it plays into the
needs and desires of your customer, how it will benefit their lives for the
better!
Be
nice.
Be relaxed, build rapport, make yourself
approachable, and relate to your customer. This will help in humanizing
yourself as a sales person. If you come across too aggressive or pushy you will
turn off a potential customer for good.
Focus
on listening, not talking.
It’s impossible to find out a customer/clients’
needs if you are doing all the talking and preparing your next sentence which
will be sure to win them over. Take a step back and listen to what’s being said
and then identify the needs. Paying attention will pay off.
Be prepared to overcome objections
You will always encounter objections
before closing a sale. The trick is keeping these objections from killing the
deal. It can help to create a list of these questions and write responses which
will address these concerns.
Don’t
be afraid to ask for the sale.
Once you've invested the time and effort in answering a customer's
questions and explaining the benefits of your product, go ahead and ask for the
sale. You can do this without coming across too strong by using phrases like,
"Do you have any other questions before we move forward?" or
"Are you ready to go ahead with this purchase?" Using this tactic helps
to direct the conversation toward completing the transaction, making customers
think about exactly where they stand in the purchasing process.