Tuesday 23 September 2014

Past VS Future: The Evolution of the Employee

‘Business is always interfering with pleasure-but it makes other pleasures possible.’
                                                                                                        /William Feather/

Jacob Morgan, the author of the new book ‘The Future of the Work: Attract New Talent, Build Better Leaders, and Create Competitive Organization’ talks about possible employee evolution.

According to Jacob the work as we know it is dead and the only way forward is to experiment new approach around how we work, how we lead and how we build our companies. As a matter of fact the employee today is totally different from the employee ten years ago.

Jacob, in his book highlights key elements that he thinks need to be challenged in the future.



Work any-time anywhere and use any device

This is called flexible work, where the employee can perform their task from any place they wish and they spend time they need to accomplish responsibilities by ‘focusing on outputs’. Companies like Unilever, Aetna, and American express are already implementing flexible work strategy called ‘agile work’ to their employees. Jacob Morgan believes that future employee will only work this way.

The death of the ‘Ladder’ and customized work

You have to climb the ladder for a few years in the hopes that one day you will reach a position that you are happy with. However with the freelancer economy, collaboration platforms, and new management approaches; employees are now starting to shape their own career paths and how they actually work. Companies like Deloitte offer something called the Mass Career Customization Program which allows employees to change their work preferences twice a year, changes include things such as making a lateral move within the company or selecting how much time an employee wants to spend travelling. Other organizations like Valve or Treehouse allow employees to completely pick the projects they work on or who they work with.

Sharing is caring and anyone can be a leader

Decades ago employees had no need to share their knowledge, as it was their power and they kept all the information or knowledge they had for themselves. Employees were also not encouraged to think creatively, their jobs were simply to perform their tasks and show up at work. Whether, for  future employees it is completely different. Employees share the information and organisations creating incentives to do this ranging from internal incubators to entrepreneur programs to open innovation programs. Going forward any employee can have an idea that can turn into a new product, service, or opportunity. Once again, collaboration technologies play a crucial role as they give any employee within an organization the chance to be a recognized leader by sharing their ideas, thoughts, concepts, etc. Many people have become leaders as a result of social platforms such as Twitter, Instagram, or Facebook.

Knowledge vs adaptive learning

'If someone offers you an opportunity and you're not sure you can do it, say yes- then learn how to do it later.' 
                                                                                                                                   /Richard Branson/

The ability to learn and have desire to continuously develop, adapt to new skills and qualities are far more valuable than something that you know. Knowledge in current reality is just a commodity, to be the world’s smartest person all you need is a skill to apply to new situations and scenarios the learnings that you can get from your cell phone. Acknowledging that today everyone has an access to highly developed technologies, like smartphones, iPads, laptops and variety of sites, it is much easier for the individual to learn what he wants to learn and teach in what they are uniquely qualified in. Simply being able to connect employees to each other provides a way for democratized learning and teaching in ways that was never before possible.

Questions: How realistic seems Jacob’s future plan for the employee, is it for everyone? Do you think it is possible today to succeed in career following your own ladder, not the hierarchy? Do you agree the future world of work will implement ‘agile work’?


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